How to Clean a Custom Chandelier: The willowlamp Guide to Long-Term Care
A willowlamp chandelier is more than just lighting — it’s a sculptural centrepiece, precision-crafted from stainless steel and metal ball chain. Whether your piece is suspended in a boutique hotel, gallery, or private residence, proper cleaning is key to maintaining its brilliance and structural integrity.
This step-by-step guide has been created to support interior designers, architects, and proud willowlamp owners in preserving the beauty and longevity of their custom chandelier.
Why Cleaning Matters
Each willowlamp chandelier is made to order, crafted using high-grade stainless-steel frames and the highest quality metal ball chain, using materials such as brass, copper and silver chrome. While these materials are designed for durability, their fine detail means they can attract dust or fingerprints over time — particularly in high-traffic areas or coastal settings.
Without proper care, accumulated dust can dull the light, obscure the chain’s lustre, and wear down finishes. Fortunately, regular maintenance is simple — and very worth it.
Quick Care Instructions
For weekly dusting or light upkeep:
Use a feather duster or soft dry cloth to remove surface dust.
Wipe stainless steel frames with a microfibre cloth and stainless steel cleaner.
If any chains are tangled, gently run your fingers through them to smooth out snags.
Never use harsh chemicals or water-based cleaners on the chains.
Want the visual version? Download our 📄 Willowlamp User Guide for full finishes, maintenance, and care info.
Deep Cleaning Your Chandelier
1. Prepare Your Space
Turn off power to the chandelier at the mains before you begin.
Lay a cloth or soft blanket beneath the chandelier to protect the floor and catch dust.
Gather supplies: feather duster, dry soft cloth, microfibre cloth, stainless steel cleaner (only for frames), optional gloves.
2. Remove Dust and Surface Dirt
Start by gently dusting all visible surfaces using a feather duster. Follow up with a soft, dry cloth to remove any buildup from the ball chain.
3. Clean the Stainless Steel Frame
Apply stainless steel cleaner to a microfibre cloth and wipe gently in the direction of the grain. This will remove grease, fingerprints, and airborne grime without scratching the surface.
4. Detangle Chain (If Needed)
If the ball chain becomes knotted or overlapped, avoid pulling. Simply run your fingers through the strands to smooth out the tangle.
Made-to-Order Means Maintainable
Because every willowlamp chandelier is custom-made, many feature unique edge treatments, hanging methods, and sculptural volumes. Whether your design has a straight-cut chain edge or a more decorative looped finish, the same principles apply:
Keep it dry
Dust gently
Maintain regularly
Made-to-order design isn’t just about beauty — it’s about sustainability. With the right care, your piece will retain its integrity for decades.
How Often Should You Clean a willowlamp Chandelier?
Weekly: Light dusting (especially in high-traffic or humid areas).
Every 6 Months: Full wipe-down and frame polish.
As Needed: Tangle check, frame wipe, or spot cleaning for marks.
willowlamp Cleaning FAQs
Can I use glass cleaner on the chain?
No. Avoid all liquid or chemical cleaners on the chain. Use only a dry cloth or feather duster.
Can I remove the chandelier to clean it?
Not recommended. Most willowlamp chandeliers are designed for on-site cleaning while suspended. If unsure, contact us before attempting removal.
What if my chandelier is installed in a coastal or humid area?
We recommend using stainless-steel or rust-resistant finishes for coastal applications. For existing installs, wipe more regularly and monitor for oxidation. Contact us if you need advice on protective finishes.
What if a component becomes loose or damaged?
Please contact the willowlamp team for guidance. We’ll assess whether repair or replacement is needed. You can reach our team quickly at info@willowlamp.com
Let Your Chandelier Shine
At willowlamp, we design for permanence — not disposability. With regular care and gentle attention, your chandelier will remain a luminous focal point for decades to come.
For any additional maintenance questions, or to request a care kit, please email us at info@willowlamp.com.
📄 Download the full Willowlamp Finishes & Materials Guide